Terms of Service

This Terms of Service ("Agreement") governs the relationship between New Era Marketing, LLC, doing business as New Era Marketing and New Era Growth (collectively referred to as "New Era Marketing, LLC"), and any individual or entity accessing, browsing, or using New Era Marketing, LLC’s website found online at https://neweragrowth.com (the "Client" or "User"). By accessing, browsing, using, or signing up for services through New Era Marketing, LLC’s website, the User agrees to these Terms.

1. Services and Deliverables

Depending on the Client’s selected plan, New Era Marketing, LLC may provide the following services and deliverables: Website setup, On-page search engine optimization (SEO), Contact form and chat widget integration, Calendar booking system, New Era Growth software account setup, Automated lead follow-up through SMS and email, Google Reviews automation, Payment processing, AI chatbot setup, Ongoing SEO updates, Google and Facebook Ads management, Bi-monthly marketing consultation calls. Specific deliverables and timelines are based on the Client’s selected plan, as outlined during the purchase process or in subsequent communications.

2. Payment Terms

Starter Plan: $97/month, $997 setup fee (one-time). Unlimited Plan: $197/month, $1997 setup fee (one-time). Pro Plan: $997/month, $2997 setup fee (one-time).

Payment Schedule

50% of the setup fee is due upon signing/purchase. The remaining 50% of the setup fee is due upon completion of the website build. Monthly payments begin one month after the purchase date and recur monthly thereafter.

Refund Policy

All sales are final, and payments are non-refundable once processed, except as specified in the Guarantee (Section 3).

3. Guarantee

If the Client pays the setup fee in full, New Era Marketing, LLC guarantees that the Client’s website will appear on the first page of Google (for local keyword searches) within six (6) months. If this result is not achieved, the Client will receive a full refund of the setup fee.Monthly service fees will be waived until this result is achieved or services are canceled.

Terms of Guarantee

The Guarantee is void if any of the following occur at any time during the 24 months of this agreement, hindering New Era Marketing, LLC’s ability to provide best results: The Client fails to approve recommended offers based on proven strategies, The Client does not provide requested creative content or data within seven (7) business days of the request, The Client fails to respond to New Era Marketing, LLC communications or campaign-related communications through previously established channels within 24 business hours. To claim the Guarantee, the Client must email [email protected] no sooner than seven (7) days and no later than 24 business hours before the end of the 24-month term. The Guarantee expires automatically after the term ends.

4. Client Responsibilities

The Client agrees to: Provide all requested access, data, and approvals in a timely manner; Follow program guidelines and recommendations; Maintain communication with New Era Marketing, LLC representatives.

Delays and Extensions

Delays caused by the Client, including but not limited to late approvals, failure to provide requested creative content or data, or lack of response to New Era Marketing, LLC communications, will extend project timelines without penalty to New Era Marketing, LLC.

Service Pauses or Termination

New Era Marketing, LLC reserves the right to pause or terminate services if the Client consistently fails to meet the obligations outlined in this Agreement. Failure to meet these responsibilities may also void the Guarantee or terminate services without liability to New Era Marketing, LLC.

5. Early Termination

Either party may terminate this Agreement in the event the other party materially breaches its obligations under this Agreement and fails to remedy the breach within ten (10) business days after receiving written notice. If termination is initiated by the Client, all remaining payments under the contract term will immediately become due unless otherwise agreed in writing.

6. Unauthorized Use of Proprietary Materials

All websites, tools, and intellectual property created by New Era Marketing, LLC remain its property until payments are completed in full.

Post-Termination Restrictions

Upon termination of this Agreement, the Client is prohibited from using New Era Marketing, LLC's proprietary tools, software, strategies, or materials unless explicitly authorized in writing. Failure to cease unauthorized usage may result in legal action, including claims for damages.

7. Limitation of Liability

New Era Marketing, LLC is not responsible for the Client’s overall business outcomes or revenue generation beyond the scope of the Guarantee. New Era Marketing, LLC’s total liability for any claim related to this Agreement shall not exceed the amount of fees paid by the Client under this Agreement during the three (3) months preceding the claim.

8. Data Security and Compliance

New Era Marketing, LLC is committed to safeguarding Client data and maintaining compliance with applicable data protection laws, including but not limited to GDPR and CCPA.

New Era Marketing, LLC Responsibilities

Securely store and process all Client data. Use Client data solely for the purposes outlined in this Agreement.

Client Obligations

The Client warrants that any data provided to New Era Marketing, LLC complies with applicable data protection laws. The Client is responsible for ensuring that any data submitted for use in marketing campaigns has been obtained lawfully and with necessary consents.

9. A2P Compliance for SMS and Email Communications

New Era Marketing, LLC is fully committed to compliance with A2P (Application-to-Person) messaging standards and applicable laws regulating SMS and email communications, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other related regulations.

By providing their phone number or email address through the website or any other means, Users and Clients explicitly opt-in to receive communications from New Era Marketing, LLC, including promotional and transactional messages. Users may opt out of receiving such communications at any time by following the unsubscribe instructions provided in SMS messages or emails or by contacting [email protected].

10. Indemnification

The Client agrees to indemnify and hold harmless New Era Marketing, LLC from any claims, liabilities, or expenses (including legal fees) arising from: The Client’s misuse or misrepresentation of tools, services, or materials provided by New Era Marketing, LLC; Violations of data protection laws resulting from Client-provided data; Actions or omissions by the Client that result in third-party claims.

11. Force Majeure

Neither party shall be held liable for delays or failures caused by events beyond their reasonable control, including but not limited to: Natural disasters, acts of war, or civil unrest; Supply chain disruptions or internet service outages; Government regulations or restrictions. If a Force Majeure event occurs, affected obligations will be suspended for the duration of the event.

12. Modification of Terms

New Era Marketing, LLC reserves the right to modify these Terms of Service at any time. Users and Clients will be notified of changes at least thirty (30) days prior to implementation. Continued use of services or access to the website after the notice period constitutes acceptance of the modified terms.

13. Dispute Resolution and Governing Law

This Agreement is governed by the laws of the State of Florida. Both parties consent to jurisdiction in Florida courts and waive the right to a jury trial.

14. Payment Authorization

By completing the online checkout process, the Client: Authorizes New Era Marketing, LLC to charge the provided payment method for all agreed fees; Agrees to notify New Era Marketing, LLC of changes to billing information at least seven (7) days before the next billing date; Waives any right to dispute payments made under this Agreement.

15. Acceptance of Terms

By checking the box labeled “I agree to the Terms of Service” when signing up for a plan through the website, the Client confirms that: They have read, understood, and accepted this Agreement; They are authorized to act on behalf of their business or organization.

For Users who access, browse, or otherwise use the New Era Marketing, LLC website and click on this Agreement in the footer or other areas of the site, their continued use of the website constitutes acceptance of these Terms of Service, even if no services are purchased.

For inquiries or support, contact:

New Era Marketing, LLC

Email: [email protected]

Phone: (305) 330-9792