Privacy Policy for New Era Marketing, LLC (DBA: New Era Marketing and New Era Growth)

Effective Date: January 1, 2024

New Era Marketing, LLC ("Company," "we," "our," or "us"), doing business as New Era Marketing and New Era Growth, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, neweragrowth.com (the "Website"), or interact with us through other means. By accessing or using our Website or providing your information to us, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect the following categories of information when you interact with us:

1.1 Personal Information

Personal information you voluntarily provide, including: Name, Email address, Phone number, Mailing address, Payment or billing information.

1.2 Automatically Collected Information

Information automatically collected when you visit the Website, including: IP address, Browser type and version, Operating system, Referring website, Pages viewed and time spent on the Website, Device type and unique identifiers.

1.3 Information from Third Parties

We may receive information from third-party sources, such as social media platforms or public databases, to enhance our services or marketing campaigns.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

To provide, improve, and maintain our services. To process transactions and payments.

2.2 Communications

To send transactional and promotional emails, SMS, and other communications. To respond to your inquiries and provide customer support.

2.3 Marketing

To personalize marketing communications and offers. To provide updates about new services, promotions, or events.

2.4 Legal and Compliance

To comply with applicable laws and regulations. To protect against unauthorized or fraudulent activity.

3. SMS and Email Compliance (A2P Compliance)

New Era Marketing, LLC complies with A2P (Application-to-Person) messaging regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other related laws.

3.1 Opt-In Requirement

By providing your phone number or email address through the Website or other means, you expressly consent to receive communications from us. Communications may include transactional messages, service updates, promotional offers, and reminders.

3.2 Opt-Out Options

To stop receiving SMS messages, reply with “STOP” to any SMS message. To unsubscribe from promotional emails, click the “Unsubscribe” link in the email or contact us directly. Note: You may continue to receive transactional messages necessary for service delivery even after opting out of marketing communications.

3.3 Message and Data Rates

Standard message and data rates may apply for SMS communications. Contact your mobile carrier for details.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties except as described below:

4.1 Service Providers

We may share information with trusted service providers to facilitate our services, such as payment processing, hosting, and marketing.

4.2 Legal Compliance

We may disclose information as required by law or to protect the rights, property, or safety of New Era Marketing, LLC, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Data Security

We implement industry-standard measures to protect your information, including: Encryption of sensitive data, Secure servers and networks, Access controls to limit unauthorized access.

5.1 No Guarantee

While we take reasonable precautions, no method of transmission or storage is 100% secure. You use the Website at your own risk.

6. Your Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

Request a copy of the personal information we hold about you.

6.2 Correction

Request corrections to inaccurate or incomplete information.

6.3 Deletion

Request deletion of your personal information, subject to legal and contractual obligations.

6.4 Opt-Out

Opt out of marketing communications or data collection for targeted advertising.

6.5 Data Requests

To exercise your rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze Website performance.

7.1 Types of Cookies

Essential Cookies: Necessary for Website functionality; Performance Cookies: Collect data on how users interact with the Website; Marketing Cookies: Used to deliver targeted advertising.

7.2 Managing Cookies

You can manage cookies through your browser settings or opt out of certain tracking via Network Advertising Initiative’s opt-out tool.

8. Children’s Privacy

Our Website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe we have collected information from a child, contact us immediately.

9. Third-Party Websites

Our Website may link to third-party websites. We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing your information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:New Era Marketing, LLC

Email: [email protected]

Phone: (305) 330-9792