Effective Date: January 1, 2026
Company: New Era Marketing LLC (DBA New Era Growth)
Website: neweragrowth.com

1. Acceptance of Terms

By accessing this website or purchasing any services from New Era Marketing LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree, you should not use our website or services.

2. Description of Services

New Era Marketing LLC provides digital marketing, web development, automation, AI-powered communication systems, CRM implementation, and related consulting services.

Services may include, but are not limited to:

Website design and development

AI voice and chat solutions (“AI Employee” services)

CRM setup and automation workflows

Lead management systems

Hosting and technical support

Business process automation

Consulting and strategy services

Service scope may vary by agreement and may be modified or updated at our discretion.

3. No Guarantee of Business Results

While we provide tools and services designed to improve business operations, lead handling, and customer engagement, we do not guarantee specific revenue outcomes, customer volume, or business performance.

Results depend on numerous factors outside our control, including market conditions, business operations, and client responsiveness.

4. Payments and Fees

4.1 General

Fees for services may include one-time setup fees, recurring subscription fees, usage-based fees, or custom project fees.

All pricing is subject to change at any time without prior notice. Active service agreements will honor agreed pricing for the duration of the agreement term.

4.2 Billing

By purchasing services, you authorize us to charge your provided payment method for all applicable fees.

Recurring services automatically renew unless canceled in accordance with your service agreement.

4.3 Refunds

Refund eligibility, if any, is governed by your specific service agreement or promotional offer. Unless otherwise stated in writing, fees are non-refundable.

5. Client Responsibilities

Clients agree to:

Provide accurate business information

Respond promptly to onboarding requests

Maintain lawful business practices

Use services in compliance with all laws and regulations

Maintain necessary licenses and permissions

Failure to provide required information may delay service delivery.

6. AI and Automation Services

6.1 Nature of AI Services

AI-powered services provided by the Company utilize automated systems and large language models to simulate human-like communication and workflow automation.

These systems:

Operate based on configured rules and training data

May require periodic updates and supervision

Are not human employees

6.2 Limitations

AI systems may occasionally:

Misinterpret user inputs

Provide incomplete responses

Require escalation to human operators

The Company is not liable for operational decisions made by clients based on AI-generated outputs.

7. Integrations and Third-Party Platforms

Our services may integrate with third-party platforms including but not limited to:

CRM systems

Telecommunication providers

Payment processors

Scheduling platforms

Marketing tools

We are not responsible for downtime, policy changes, pricing changes, or technical issues originating from third-party services.

8. Intellectual Property

All proprietary systems, templates, workflows, software configurations, and training materials developed by the Company remain the intellectual property of New Era Marketing LLC.

Clients are granted a limited license to use deliverables solely for their business operations.

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and business-sensitive information disclosed during the service relationship.

10. Service Modifications

We reserve the right to:

Update service features

Modify service structures

Improve or discontinue offerings

These changes are made to maintain quality and innovation.

11. Acceptable Use

Clients may not use our services to:

Violate any laws or regulations

Engage in fraudulent or deceptive practices

Distribute unlawful or harmful content

Conduct spam or abusive communications

Violation may result in service suspension or termination.

12. Limitation of Liability

To the fullest extent permitted by law, New Era Marketing LLC shall not be liable for indirect, incidental, special, or consequential damages arising from use of our services.

Total liability shall not exceed fees paid in the preceding three (3) months of service.

13. Indemnification

Clients agree to indemnify and hold harmless New Era Marketing LLC from claims arising out of misuse of services or violation of these Terms.

14. Termination

We reserve the right to suspend or terminate services for:

Non-payment

Policy violations

Illegal activity

Abuse of systems

15. Governing Law

These Terms are governed by the laws of the State of Florida, United States.

16. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of services constitutes acceptance of the updated terms.

17. Contact Information

New Era Marketing LLC
Email: [email protected]
Website: https://neweragrowth.com

18. SMS Messaging Terms

By opting in to receive SMS messages from New Era Marketing LLC d/b/a New Era Growth, you agree to receive text messages from us related to responses to your inquiries, service updates, appointment coordination, account-related communication, and, where separately consented to, promotional or marketing messages.

Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any text message. After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed. For assistance, reply HELP or contact us at [email protected].

We do not guarantee that SMS messages will be delivered and are not responsible for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and third-party service providers.

19. A2P Messaging & Communications Compliance

New Era Marketing LLC is committed to complying with applicable laws and standards governing communications, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, carrier requirements, and A2P 10DLC messaging requirements.

Where required, users and clients must provide proper consent before receiving SMS or other automated communications. Users may opt out of email or SMS communications at any time by following the unsubscribe or opt-out instructions provided in the message or by contacting [email protected].

Clients using our software, automation, messaging, or AI communication services are solely responsible for complying with all applicable laws, regulations, and carrier requirements, including but not limited to:

Obtaining proper consent from recipients

Providing accurate and compliant opt-in disclosures

Maintaining records of consent where required

Honoring opt-out requests promptly

Avoiding prohibited, unlawful, deceptive, or abusive content

The Company is not responsible for misuse of messaging services, unlawful campaign practices, or noncompliant communications sent by clients or users through third-party platforms, connected systems, or accounts under their control.

20. Age Restriction

You must be at least eighteen (18) years old to use this website, submit your information through our forms, or opt in to receive SMS communications from New Era Marketing LLC d/b/a New Era Growth. Our services and messaging programs are not directed to individuals under 18 years of age.